Introduction
111 Go (https://111go.bet) is one of Bangladesh's most trusted online gaming platforms. We believe the foundation of a truly trustworthy platform is ensuring complete protection of user data. This Privacy Policy explains what information we collect, why we collect it, how we store it, and what rights you have over your data.
By creating an account on 111 Go or using the platform, you are considered to have agreed to this Privacy Policyby registering. Please read it carefully before signing up. If any part is unclear, contact our support team — we're always ready to help.
This policy is drafted in accordance with applicable data protection laws in Bangladesh and international GDPR standards. 111 Go is fully committed to transparency — we will never mislead you with hidden terms or fine print.
This Privacy Policy applies solely to the 111 Go platform. For the privacy practices of any third-party websites or apps, please refer to their respective policies.
Data Collection
111 Go We only collect information that is genuinely necessary for operating the platform, verifying your identity, and ensuring secure transactions. We do not collect data beyond what is needed.
We collect the following types of information:
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact Information | Mobile number, email address | Registration & Update Forms |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser type | Automatic Logging |
| Gaming Data | Betting history, game preferences, session duration | Platform Usage |
| KYC Documents | NID copy, selfie photo | Verification Process |
111 Go never collects sensitive information outside the categories listed above — such as religious beliefs, political views, or health data.
How We Use Your Data
111 Go Your data is used for specific, legitimate purposes. We clearly outline below what your information is used for:
- Account Management: To create, maintain, and secure access to your account.
- Identity Verification (KYC): To verify age and identity for legal compliance and fraud prevention.
- Payment Processing: To process deposits and withdrawals quickly and securely.
- Customer Support: To properly handle your questions, complaints, and requests.
- Security & Fraud Prevention: To detect and prevent suspicious activity.
- Platform Improvement: To analyse user experience and improve the quality of our services.
- Legitimate Promotions: To inform you about relevant bonuses and offers, with your consent.
- Legal Compliance: To comply with legal requirements from regulatory authorities.
111 Go never sells, rents, or shares your information with third parties for marketing purposes without your consent.
Data Storage & Security
111 Go We apply the highest technical security standards to protect your data. Our servers are hosted in internationally certified data centers with 24-hour security monitoring.
Our security measures include:
- 256-bit SSL Encryption: Every data transfer is fully encrypted.
- AES-256 Storage Encryption: All sensitive data stored in our database is encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for account access.
- Firewall & IDS: Advanced network protection to prevent unauthorized access.
- Regular Security Audits: Periodic security reviews conducted by independent experts.
- Staff Training: Mandatory data protection training for all staff.
Data Retention Period: Data for active accounts is retained for the duration of service. After account closure, data is typically kept for up to 5 years as required by law, then securely deleted.
Data Sharing Policy
111 Go's core principle is not to share your data with third parties. However, in certain specific circumstances, limited data sharing may be necessary:
- Payment Processors: Only the payment details necessary to process transactions via bKash, Nagad, or Rocket are shared with those providers.
- Legal Authorities: We may be required to disclose information in response to a lawful investigation or court order under Bangladesh law.
- KYC Verification Agencies: Limited data is shared with licensed verification agencies solely for identity confirmation purposes.
- Fraud Prevention Agencies: Data may be shared with regulatory authorities to prevent money laundering or fraud.
Beyond the cases listed above, 111 Go does not share your information with any advertisers, brokers, or other third parties. Any third parties we do share data with are contractually bound to uphold the same standard of privacy.
In the event of a change in business ownership, your data may be transferred to the new owner, though the same privacy policy will remain in effect.
Cookies & Tracking
111 Go Cookies and similar technologies are used when you visit the website to improve your browsing experience and ensure the platform functions correctly.
Types of cookies we use:
- Essential Cookies: Used for login sessions, security tokens, and core functionality. Disabling these cookies will prevent the platform from working properly.
- Performance Cookies: Anonymous data is collected to monitor page loading speed and identify technical issues.
- Functional Cookies: Used to remember your language preference and theme settings.
- Analytics Cookies: To understand which games or pages are most used — entirely anonymously.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features.
Your Rights
111 GoEvery member registered with 111 Go enjoys the following rights over their personal data:
Third-Party Services
111 Go The platform integrates certain third-party services that help enhance your experience. When you use these services, the respective provider's own privacy policy applies.
Third-party services we use:
- Payment Gateway: bKash, Nagad, and Rocket are used for secure transactions. Their own data protection policies apply.
- Game Providers: Internationally licensed game developers may collect gameplay data.
- Analytics Services: Used for anonymous user behavior analysis that does not directly reveal personal identity.
- Customer Support Software: For live chat support — only the conversation data is recorded.
Clicking links to third-party websites will subject you to those sites' own privacy policies. 111 Go is not responsible for how those sites manage your information.
Children's Privacy
111 Go Strictly prohibited for users under 18. Our platform never intentionally collects information from or provides services to minors.
Age is verified at registration, and providing a valid ID to confirm age is mandatory as part of the KYC process. If an underage account is detected, it will be suspended immediately and all associated data will be deleted.
If you believe a minor has created an account, please contact our support team immediately. We will take swift action.
Policy Changes
111 Go We reserve the right to update this Privacy Policy when necessary. Revisions may occur due to legal changes, the introduction of new technologies, or an expansion of our services.
For significant changes, we will send advance notice to your registered mobile number or email. Minor updates will be reflected on this page, with the latest revision date shown at the top.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page periodically to stay informed.
Any changes to this policy will not apply retroactively to data already associated with your existing account.
Contact
If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us directly. Our data protection team is always here to help.
- Email: support@111go.bet
- Live Chat: Click the chat icon in the bottom-right corner of the website
- Response Time: Typically within 24–48 hours
- Language: Support available in both Bangla and English
To report a data privacy concern, please include the following in your email subject line "Privacy Complaint" Write to us — our expert team will respond on a priority basis.
We don't just talk — we prove it through action
Your data is protected with 256-bit SSL encryption at every step — from transmission to storage. No third party can intercept or read it.
111 Go will never sell your personal information to third-party advertisers or brokers — that is our commitment to you.
You have full control to view, correct, or delete your own data at any time — just reach out to our support team.
111 Go operates under a license from an international gaming authority and is subject to regular audits by regulatory bodies.
Our security team monitors servers and data centers around the clock — any threat is addressed immediately.
We publish our Privacy Policy entirely in Bengali — nothing is hidden behind complex legal language.